How importantant is online reputation management, or ORM? News on the web travels fast - bad news doubly so. Months of campaigning can be undone in days, even hours.
Web 2.0 and the growth of user generated content means that a dissatisfied customer can be ranking number one in Google for your company name in no time at all.
encelia offers the monitoring of a number of keywords - company name, main directors for example - on your behalf. As references occur within the web chatter they are collected and placed in a monthly report while any negative references are sent to you immediately upon their discovery with recommendations.
Read more about Online Reputation Management (ORM) in the encelia Blog
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In 2005 when ideas were being developed there was little available within the Humanitarian sector. Najm made the objective a reality with patience, hard work and by understanding our requirements well.”
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Encelia, Moseley Exchange, 49-53 Alcester Road, Moseley, Birmingham. B13 8JP
